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FREQUENTLY ASKED QUESTIONS
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What does "bypass immobilizer" mean?Bypass immobilizer means disabled the immobilizer of the ECU. It won't affect to the key and alarm function. After bypass immobilizer, it's allow user to plug and play the ECU with the car, don’t require additional programming.
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How to claim warranty for a faulty item?Please provide the details below: 1) Order Number 2) Item faulty video or supported image and describe the issue Send to our customer service:
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When the warranty start count?The warranty will start count from the delivered date.
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Who will bear the return shipping fee for faulty item?We will cover the return shipping fee for fault item up to RM8.
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Can I return the item that I purchased because my car not ECU issue?Can, but it's subject to restocking fee 20%-30% of the purchase price. And it's need to be returned in ORIGINAL CONDITION.
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